TERMS & CONDITIONS

This Website is operated by Jennifer's Collection. Throughout the site, the terms 'we' , 'us, and 'our' refer to Jennifer's Collection. Jennifer's Collection offers this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/or renting something from us, you engage in our " Service" and agree to be bound by the following terms and conditions (" Terms of Service", "Terms" AND " The Rental Agreement"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

You agree to indemnify, defend and hold harmless Jennifer's Collection and out parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorney's fees, made by any of these Term of Service or the documents they incorporate by reference or your violation of any law or the rights of a third party.

We reserve the right to alter and add to our hire Terms and Conditions as required. Any changes published will be effective immediately. The Renter is responsible for ensuring  they're aware of the latest terms and conditions published on our website. 

These Terms of Service and any separate agreement whereby we provide you Services shall be governed by and consumed in accordance with the laws of New Zealand. 

By entering or using any part of Jennifer's collection, you agree to be bound by these terms and conditions. if you do not agree with our terms and conditions, please do not engage in business with us.

This Rental Agreement is a legal agreement between you (the renter) and Jennifer's Collection. 

 In consideration of the Rental price to be paid by you, and the agreement set forth in these Terms and Conditions, Jennifer's Collection agrees to rent you the item as selected by you subject to the following.

1. You pay the rental fee and all necessary postage and professional cleaning costs as detailed in your order. Once a rental is confirmed under these Terms and Conditions, through payment by you, you cannot transfer your rental of the item to another date unless agreed on. 

2. Rental period shall commence from when the User/Requestor ( or third party nominated by the user/requestor) signs the courier's signature delivery receipt. This period continues for an additional 3 days, and finishes when confirmed returned to Jennifer's collection. 

3. The product is, and will, at all times remain the absolute property of Jennifer's Collection.

4. Where the Apparel has not been returned to Jennifer's Collection by the rental return due date, then Jennifer's Collection shall be entitled to charge additional fees until the Apparel is returned to Jennifer's Collection. The user/requestor expressly authorises Jennifer's Collection to deduct such additional rental fees from the User/Requestor's payment method, which was provided at the time of User/Requestor's order. Such additional charges shall be charged at a rate of $20 for each day overdue. If a rental garment cannot be delivered on time to the next customer as a result of a drop box return or late return the User/Requestor will be liable to cover the cost. If User/Requester with outstanding fees places a new order, we reserver the right to not fulfill the booking and keep the outstanding debt. The  User/Requester is liable to cover all debt collection fees when Jennifer's Collection deems necessary to take to a third party.

5. When counting overdue days, Jennifer's Collection shall not count either weekends or public holidays when the post office or Courier Drop- off locations are likely closed. 

6. If the User/Requestor has not returned the rental item (s) within 7 days after the return date, Jennifer's Collection will consider the rental item (s) as a " non - return) and will charge the User/Requestor's credit card 150% of the recommended retail value taking into account any late fees already paid. Jennifer's Collection reserve the right to use your personal details for theft recovery purposes or legal action. We also reserve the right to publicly name you in cases of theft, outstanding fees & late returns. Outstanding replacement fees % debt will be taken to a 3rd party. The User/Requester is liable to cover all debt collection fees when Jennifer's Collection deems necessary to take to a third party.

7. If the User/Requestor pays Jennifer's Collection an amount equal to 150% of the recommended retail price in late fees and the User/Requestor still has the item (s) in their possession, the item (s) is deemed property of the User/Requestor's and return to Jennifer's Collection is not necessary.

8. If the product get stolen, lost or damaged beyond repair, whether or not such theft loss or damage is the result or negligence,  failure or omission of the User/Requestor then the User/Requestor will be liable to pay for replacement of the item.

9. When the product is returned, Jennifer's Collection reserves the right to deem any returned product as damaged or damaged beyond repair or restoration. By ordering a product the User agrees to these Terms.

10. Damaged beyond reasonable repair or restoration includes but is not limited to stains, mud, fake tan marks, rips, tears, stretching of fabric, fabric pulls, undone stitches, broken zips, lost buttons, shrunken fabric, odours of alcohol, altered, perfume & bodily fluids Jennifer's Collection reserves the right to evaluate each returned product as damaged above and beyond these criteria within reason.

11. If a returned product is deemed as damaged, Jennifer's Collection agrees to advise the User/Requestor if the item needs extra dry cleaning, treatment or replacement. By renting the product, the User/Requestor agrees to be liable to cover the resulting cost accordingly. Damage fees will vary on RRP of the garment, how new the garment is, special cleaning attention & what needs to be repaired. 

12. If a returned product is damaged beyond reasonable repair or restoration, the User/Requestor agrees to be liable to pay for full replacement. The amount payable will be equal to the recommended retail value of the product at the time Jennifer's Collection purchased it. 

13. To ensure the safety of the Products, Jennifer's Collection automatically instructs all outbound courier deliveries to be " signature Required". If the User/Requestor chooses to override these courier instructions ( For example, intitiating an " Authority to Leave" with the applicable courier company) then the rental period is deemed to have started as per when the tracking has indicated the product as "delivered" and the product is deemed to be in the care of the User/Requestor and is subject to section 8.

14. Upon rental, Jennifer's Collection will dispatch an overview of the item, including the garment ID, description, size, current condition, retail value and a photo the day is it dispatched. this information will be used in the event a garment is returned with extensive damage. 

15. Jennifer's Collection reserves the right to request proof of identity for all orders 9 (to prevent the potential use of fraudulent credit cards or other payment types.) If Jennifer's Collection cannot confirm the authenticity on request, the order may be cancelled at Jennifer's Collection discretion based on internal verification methods. Jennifer's Collection agrees to notify the customer via email regarding a rejected rental request. 

16. If any outstanding amounts owed to Jennifer's Collection are not paid when due, then Jennifer's Collection will need to initiate third party collection procedures via a collection agency as nominated at Jennifer's Collection's discretion. You agree to pay Jennifer's Collection's cost of collection (including but not limited to internal administration fees, legal cost collection agency cost and bank fees). 

17. The User/Requestor shall inspect the product upon delivery and shall, within (4) hours of receipt of the product, notify Jennifer's Collection (by email) of any alleged discrepancy in quantity, quality, product style, damage or failure to provide the item as consistent with what was ordered.

18. If you need to cancel any order, cancellation must be received no later than 48 hours after an order is made. Cancellation is void after an item has been posted. Any cancellations made after 48 hours of booking will receive a $20 fee.

19. Items hired are at your own risk. Should they not fit, suit you or you change your mind, no refunds will be granted.